Rob Whitfield with the Dulles Corridor Users Group based in Reston cited some problems with the communication process and made suggestions to the NVTA on better reaching the general public with “this very important information that will impact everyone is the Northern Virginia region.” Whitfield, noting his English accent with a laugh, also recommended the use of double decker buses instead of trolleys for the Columbia Pike improvements. “They certainly have proven their versatility and high capacity in dense traffic.”